References

Managed staffing in application support, production and User Access Management

Challenge

Contribute to the improvement of Service Quality and client’s satisfaction

Solution

Management and training of the application support, User Access Management and Production teams

Piloting of the activity

Continuous Service Improvement proposals

Result

Happy customer

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Managed Services in Support Desk and Asset Management

Challenge

ITIL based implementation of the Support Desk and Asset Management services

Solution

Management and training of Support team

Piloting of the activity

Continuous Services Improvement proposals

Result

Happy customer

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Internal and external web platform development

Challenge

External use for web presence: editorial sites

Internal use to increase collaboration: manage communities and share knowledge

Solution

Providing a scalable turn-key Solution and Managing the different platform with a global business need approach

Result

Happy customer

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Management of the move of IT Services and Data centers

Challenge

To assist the bank to move to the new location in an organized smooth way without any interruption in their 5/7 24/24 operations on schedule

Solution

Efficient project management with planning, communication and anticipation

Result

Happy customer

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Web platform development for Fund Management Company

Challenge

Specific Business needs of Fund Management Business

Respect of tight deadlines

Solution

Providing a scalable turn-key Solution

Result

Happy customer

Want to know more?

AUSY Luxembourg

2 rue Jean Fischbach
L-3372 Leudelange
GD Luxembourg

T: +352 45 39 11
F: +352 26 45 90 34
M: info@ausy.lu